Our Team
Stewards of Your Wealth
Our team seeks to skillfully guide you through an ever-complicated financial world, so you have control of your finances and can live your life free from worry. We are good stewards of your money, watching over your wealth with intention and carefulness.
Jim Santos, ChFC®, CLU®
Financial Advisor
Jim has worked as a financial advisor since 1983, beginning his career in financial services with Merrill Lynch. He moved on to MassMutual, where he spent the next 15 years assisting his clients in both investment management and insurance services. In 2000, along with Tim Brennan, he founded the Pinnacle Financial Group and adopted Commonwealth Financial Network® as the firm's Registered Investment Adviser–broker/dealer. Its services include financial planning, investment management, and the placement of life, disability, and long-term care insurance.*
Jim’s clients include business owners, professionals, executives, and retirees. His business philosophy is quite simple—treat every client situation as if it were his own.
Jim has an economics degree from Princeton University and holds the professional certifications of Chartered Financial Consultant® (ChFC®) and Chartered Life Underwriter® (CLU®) from the American College in Bryn Mawr, Pennsylvania.
Jim has been married for 35 years to his wife, Suzanne, and they have three adult children. He has been active on charity boards throughout the course of his career, including the Emergency Fund, Boys and Girls Clubs, Saints Peter & Paul Greek Orthodox Church, and the Princeton Alumni Association. His hobbies include golf and travel.
Jim is proud to have been recognized as a President’s Club advisor for 2022—a distinction based on annual production that places him among the top 12 percent of advisors affiliated with Commonwealth Financial Network.

Each year, Commonwealth, the broker/dealer–RIA that helps us process investment transactions on your behalf, recognizes President’s Club advisors by inviting them to an exclusive gathering of their peers, leading industry experts, and Commonwealth home office staff. President’s Club advisors benefit from an intensive learning and networking experience designed to help them hone their expertise, share best practices, and provide ever-higher levels of service, education, and leadership to their clients.
*Fixed insurance products and services offered by the Pinnacle Financial Group.
Elaine Carrozza
Client Service Manager, Deerfield Office
Elaine brings new energy to Pinnacle Financial, having started working for our team last year. She comes from a banking background and ensures deadlines are met, work processes are organized, and team members are up to date on essential details. She is also the friendly voice clients are likely to hear first when calling our number.
Chicago born and raised, Elaine spends her time away from the office tending to two grade-schoolers, a new puppy, and an even newer baby boy! She is also an active member of Saints Peter & Paul Greek Orthodox Church, where she met Jim Santos.
Elaine is a great addition to our team and she has been voted “most likely to have a funny story” by her colleagues.
Our Extended Team
Sound Strategies to Guide You to the Top
Contact us to schedule your complimentary consultation and learn how we can help you reach your peak.